USA & Australia’s Trusted BPO & Call Center Experts

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BPO Outsourcing, BPO Services & Staffing Solutions

USA & Australia’s Trusted Partner for BPO Outsourcing, Call Center Services, and Staffing Solutions

Are you an e-commerce, healthcare or cleaning company in the USA or Australia seeking BPO Outsourcing, BPO services, and staffing solutions to reduce local operational costs up to 75%? Lead Outsource Development Inc. your trusted partner in the Philippines for 24/7, high-quality staffing and call center services at affordable rates.

Specializing in healthcare eCommerce, cleaning businesses and digital marketing we help businesses streamline operations and optimize resources without compromising quality. Choose us to drive your business to new heights in today’s competitive global market. We handle all types of BPO Outsourcing, BPO Services and Staffing Solutions so you can focus on growing your bottom line.

Contact Us Today

About Us

Lead Outsource Development Inc. is a trusted BPO company dedicated to supporting healthcare, eCommerce, and cleaning  companies with tailored, high-quality BPO Outsourcing, BPO Services, Staffing Solutions, Call Center Services, SEO, Digital Marketing and more.

Headquartered in Irvine, CA, and Australia, while operating from a state-of-the-art office in the Philippines, we deliver exceptional results and 24/7 support with over 300 skilled professionals.

By partnering with us, you’ll reduce your local operational costs by 75%, allowing you to focus on growing your business and doing what you’re genuinely passionate about.

Learn More About Us
Few of Our Dedicated Call Center Agents

Outsourcing Services For USA & Australia’s Businesses

Inbound Call

Inbound Call
Handling incoming calls from customers or clients, providing prompt and professional assistance to address inquiries, resolve issues, or provide information.

Outbound Call

Outbound Call
Making outgoing calls for sales, surveys, follow-ups, or gathering information, ensuring effective communication and customer engagement.

Phone Answering

Phone Answering
Providing tailored phone answering services to manage calls professionally, ensuring no important communication is missed.

Back Office

Back Office
Supporting essential administrative tasks such as data management, payroll processing, and document management to improve operational efficiency.

Live Transfer

Live Transfer
Seamlessly transferring calls to the relevant department or individual in real-time, enhancing communication and customer service.

Lead Generation

Lead Generation
Identifying and nurturing potential customers through targeted communication and outbound strategies to drive business growth.

IT Support

IT Support
Providing technical assistance to resolve IT-related issues, maintain systems, and ensure smooth technological operations.

Virtual Receptionists

Virtual Receptionists
Delivering professional remote receptionist services to handle calls, schedule appointments, and manage inquiries virtually, maintaining a polished image.

Customer Support/Service

Customer Support/Service
To address concerns and enhance satisfaction, offering excellent customer assistance through various channels, including email, phone, and chat.

Appointment Setting/Scheduling

Appointment Setting/Scheduling
Organising and managing appointment calendars efficiently, assisting in scheduling meetings, consultations, or appointments for smoother operations.

Industries We Work With

By focusing on healthcare, e-commerce, cleaning companies and digital marketing we deliver tailored solutions and deep industry insights to give (you) our clients a competitive edge. Check which of our specialized services you need today!

Healthcare BPO Services

Healthcare BPO Services

  • Patient Support Services

  • Healthcare Outsourcing

  • Administrative and Back-Office Services

  • Healthcare Provider Support

  • Customer Experience and Retention

  • Cold Calling for Healthcare

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Ecommerce Support Services

Ecommerce Support Services

  • Customer Support Services
  • Sales and Upselling Services
  • Order and Inventory Management
  • Loyalty and Retention Programs
  • Appointment Scheduling Services
  • Live Chat Support for E-commerce
Learn More

Why Choose Us

There are numerous benefits you’ll enjoy choosing  our BPO, Outsourcing and Staffing Solutions and here are a few of them.

24/7 Dedicated Team

Our team provides round-the-clock support, delivering daily updates or responding anytime you need assistance.

Massive Savings

Achieve up to 75% savings compared to local hiring costs, allowing you to significantly reduce expenses while maintaining top-quality service.

Vast Expertise

With over 300 in-house professionals working tirelessly for your business, we ensure seamless operational efficiency at scale.

Industry Focused

We specialise exclusively in serving healthcare and eCommerce businesses, ensuring our solutions are tailored for your unique needs.

Global Presence

Operating from our main office in Irvine, CA, and Australia with a large offshore team in the Philippines, we’re local and global at the same time.

Flexible Communication

Easily reach us via your preferred communication channel—call, chat, email, or SMS—and experience responsive customer support, 24/7.
75% Cost Savings
Looking to save on your business’ operational costs yet still get more done without compromising quality? Fill in our form with your queries or call us on +1 (949) 216-8151.
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What Our Happy Clients Say

We’re a BPO company with clients who can’t stop raving about the incredible savings they achieve with our BPO solutions! By optimizing workflows and cutting out unnecessary expenses, we empower businesses to work smarter, not harder. It’s all about freeing up resources so you can focus on what truly matters—growing your business and reaching new heights!

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Mark Cox
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Lead Outsource Development transformed the way we handle our operations. Their process was incredibly fast and efficient, saving us valuable time. I highly recommend them for their speed and reliability.

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Carl Wheatley
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I was amazed by how easy they made the outsourcing process. Everything was streamlined and stress-free, allowing us to focus on our core business aspects. Working with them was a breeze.

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Ryan Prince
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Affordability without compromising on quality – that’s what Lead Outsource Development delivers. Their cost-effective solutions exceeded my expectations and fit perfectly within our budget.

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Sandra Salisbury
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The professionalism displayed by Lead Outsource Development is unparalleled. They handled every step of the process with expertise, providing outstanding results every time. An absolute pleasure to work with.

Our Credibility, Your Success

FAQs

We’ve answered common questions of business owners in the USA about Outsourcing and Staffing Solutions with Lead Outsource Development Inc.

Our process is streamlined and client-focused. Once you reach out to us, we’ll assess your specific needs and develop a tailored solution. You’ll work directly with one dedicated point of contact who will guide you from start to finish, ensuring smooth communication and efficient project management.
Outsourcing with us is a cost-effective solution. By partnering with Lead Outsource Development, you can save up to 75% compared to in-house operations, while still receiving top-tier service from our experienced professionals who work 24/7 all year round.
We make communication simple and efficient. You’ll interact with just one dedicated representative who will manage all aspects of your project or staffing needs. This eliminates confusion and ensures your requirements are clearly understood and implemented without delays.
Lead Outsource Development stands out because of our expertise, flexibility, and dedication. We have over 300+ in-house professionals working tirelessly to deliver exceptional services for healthcare and eCommerce businesses. Our team is available 24/7 to guarantee your operations run seamlessly around the clock.
By choosing us, you gain access to a dedicated, highly skilled team, significant cost savings, scalability, and time efficiency. Our solutions help businesses focus on their core competencies while we handle the staffing and operational requirements.
Absolutely! Whether your business requires a few skilled professionals or an entire team, we have the flexibility and capacity to fulfill your requirements. Partnering with us means you can scale your services effortlessly without compromising quality or efficiency.

We offer a wide range of BPO Outsourcing, BPO Services and Staffing Solutions such as:

For E-commerce we provide:
And for Healthcare we offer:

Contact us today to learn how our cost effective and professional services can help you save massively on local operational costs or if you have any questions. 

Recent Posts

Our recent posts about BPO companies, outsourcing and staffing solutions are designed to offer valuable insights and guidance for ecommerce and healthcare businesses considering outsourcing their operations or hiring processes in the Philippines.

Top 5 Tips for Choosing the Right Healthcare BPO Partner
How Ecommerce Support Services Can Boost Your Online Sales Overnight
Streamlining Your Business Operations with Expert BPO Services