Scale Your Operations with Tech-Fluent Global Teams.

Cut your overhead by up to 75% with a dedicated, university-educated team in the Philippines. We handle your customer support, finance and back-office work 24/7 on U.S. time, so you can focus on growing your business.

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24/7 Global Delivery Team
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BPO Outsourcing, BPO Services & Staffing Solutions

Your 24/7 BPO, Call Center Philippines & Business Process Outsourcing Partner

Cut Operational Costs by Up to 75% Without Cutting Quality

Lead Outsource Development Inc. is the 24/7 BPO and Call Center Philippines partner that U.S. businesses rely on to scale faster for less. We have an office in Irvine, California and a delivery hub in Bacolod City. Our 300+ trained agents handle your calls, chats and back-office work around the clock, so you never miss a lead or a customer.

Our end-to-end Business Process Outsourcing and BPO services are built for healthcare, e-commerce, insurance, cleaning businesses and digital marketing. We cover everything from inbound call center work and outbound calling to appointment setting and customer support outsourcing. Companies in California, New York, Florida, Texas and beyond already trust us.

Stop overpaying for in-house staff. Get your free staffing assessment today →

Start Your 7-Day Pilot Project

About Us

Lead Outsource Development Inc. delivers tailored BPO and call center solutions for U.S. companies in high-compliance, fast-paced industries. That includes medical call center and healthcare outsourcing support, insurance support, live chat support for e-commerce and phone answering services for professional cleaning companies.

Our Irvine, California headquarters connects you directly to our delivery hub in Bacolod City, Philippines. There, 300+ professionals provide seamless 24/7 support, from back-office outsourcing to virtual receptionists. You get up to 75% lower overhead and a team that scales when you do.

See why U.S. businesses choose us →

Learn More About Us
Few of Our Dedicated Call Center Agents

BPO Services That Handle the Work, So You Can Grow the Business

One dedicated team. 24/7 coverage. Up to 75% less than hiring in-house.

From the first ring to the final invoice, we’ve got it covered. Our team handles inbound call center and outbound calling campaigns. We also run phone answering, virtual receptionists, customer support, live transfers, lead generation, appointment setting, back-office outsourcing and IT support. Pick one service or hand us the lot.

Qualified Leads and Reliable Appointment Scheduling

Appointment Setting & Outbound Calling

Schedule qualified meetings and manage outbound campaigns efficiently.

Customer Support Services Banner 1

Customer Support

Provide professional support aligned to U.S. time zones, ensuring customer satisfaction and retention.

Industries We Work With: Specialist Teams Who Already Know Your Business

No learning curve. No hand-holding. Agents trained for your industry from day one.

We build dedicated teams for healthcare, insurance, e-commerce, cleaning businesses and digital marketing agencies. Your agents arrive knowing your systems, your compliance rules and your customers, so you get results faster than with a generic call center. Find your industry below and see what we can take off your plate.

Healthcare BPO Services
Healthcare BPO Services

Healthcare BPO Services

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Ecommerce Support Services
Ecommerce Support Services

Ecommerce Support Services

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Why U.S. Businesses Choose Lead Outsource Development

You get U.S. accountability from our Irvine, California office and Philippine pricing from our Bacolod City team. Here’s what that means for you:

Save Up to 75% on Overhead

You get full-time talent without U.S. payroll, benefits or office costs.

24/7 Coverage on U.S. Time

Customers get real-time answers during your business hours, after hours and on weekends.

One Dedicated Point of Contact

One person manages your account, so you never chase updates or repeat yourself.

Industry-Trained Teams

Agents who already know healthcare, insurance, e-commerce and cleaning get up to speed in days, not months.

Low-Risk 7-Day Pilot

Test our team on your real work before you commit to anything.

Scale Up or Down Fast

Start with one agent or a full team, and adjust as your business grows or slows.

Start Your 7-Day Pilot Project
Looking to save on your business’ operational costs yet still get more done without compromising quality? Fill in our form with your queries or call us on +1 (949) 216-8151.
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Client Success Stories

We’re a BPO company with clients who can’t stop raving about the incredible savings they achieve with our BPO solutions! By optimizing workflows and cutting out unnecessary expenses, we empower businesses to work smarter, not harder. It’s all about freeing up resources so you can focus on what truly matters—growing your business and reaching new heights!

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Ken Meyer
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Even though the leads weren’t ideal, Lead Outsource Development team handled everything professionally and did their part. I appreciated their dedication and communication throughout the process.

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Carl Wheatley
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I was amazed by how easy they made the outsourcing process. Everything was streamlined and stress-free, allowing us to focus on our core business aspects. Working with them was a breeze.

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Ryan Prince
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Affordability without compromising on quality – that’s what Lead Outsource Development delivers. Their cost-effective solutions exceeded my expectations and fit perfectly within our budget.

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Sandra Salisbury
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The professionalism displayed by Lead Outsource Development is unparalleled. They handled every step of the process with expertise, providing outstanding results every time. An absolute pleasure to work with.

Our Credibility, Your Success

Satisfaction Guarantee
Lowest Rate Guarantee
Professional and Dedicated Team
Savings on Operation Costs

Call Center Philippines & BPO FAQs

Thinking about outsourcing but not sure where to start? These are the questions U.S. business owners ask most before partnering with Lead Outsource Development Inc., covering pricing, process and what to expect from your Philippines team.

Our process is streamlined and client-focused. Once you reach out to us, we’ll assess your specific needs and develop a tailored solution. You’ll work directly with one dedicated point of contact who will guide you from start to finish, ensuring smooth communication and efficient project management.
Outsourcing with us is a cost-effective solution. By partnering with Lead Outsource Development, you can save up to 75% compared to in-house operations, while still receiving top-tier service from our experienced professionals who work 24/7 all year round.
We make communication simple and efficient. You’ll interact with just one dedicated representative who will manage all aspects of your project or staffing needs. This eliminates confusion and ensures your requirements are clearly understood and implemented without delays.
Lead Outsource Development stands out because of our expertise, flexibility, and dedication. We have over 300+ in-house professionals working tirelessly to deliver exceptional services for healthcare and eCommerce businesses. Our team is available 24/7 to guarantee your operations run seamlessly around the clock.
By choosing us, you gain access to a dedicated, highly skilled team, significant cost savings, scalability, and time efficiency. Our solutions help businesses focus on their core competencies while we handle the staffing and operational requirements.
Absolutely! Whether your business requires a few skilled professionals or an entire team, we have the flexibility and capacity to fulfill your requirements. Partnering with us means you can scale your services effortlessly without compromising quality or efficiency.

We offer a wide range of BPO Outsourcing, BPO Services and Staffing Solutions such as:

For E-commerce we provide:
And for Healthcare we offer:

Contact us today to learn how our cost effective and professional services can help you save massively on local operational costs or if you have any questions.