Administrative and Back Office Services

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Efficient, Cost-Effective Administrative and Back Office Solutions for the U.S. Healthcare Industry

Are you looking for efficient and cost-effective administrative and back-office solutions for the U.S. healthcare industry? At Lead Outsource Development Inc., we excel in delivering top-tier Administrative and Back Office Services tailored specifically for Healthcare Providers across the United States.

As a reliable BPO partner headquartered in the Philippines, we support hospitals, clinics, and healthcare businesses of all sizes. Our mission is to help you streamline operations, cut costs, and maintain your focus on providing exceptional patient care. With our expertise, you can trust us to handle the behind-the-scenes work, enabling you to achieve greater efficiency and success in your practice.

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What We Offer

Whether you’re a small clinic or a multi-site healthcare provider, our BPO services are tailored to fit your unique administrative needs. Our Administrative and Back Office Services include:

  • Medical data entry and record maintenance
  • Billing and claims processing support
  • Medical transcription and documentation
  • Appointment scheduling and calendar management
  • Insurance verification and follow-ups
  • Report generation and analytics
  • Email, chat, and administrative support
  • EMR/EHR data management

The Benefits of Healthcare BPO with Lead Outsource

  • Up to 75% cost savings on business operations
  • Increased efficiency and speed of administrative tasks
  • Free up your in-house team to focus on core healthcare services
  • Stress-free, reliable, and fully managed operations
  • All-year-round service, with no gaps or delays
  • A consistent partner with scalable solutions as you grow
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Why Use Our Administrative and Back-Office Services

Round-the-Clock Operations

Our BPO team includes over 300 experienced professionals working across three shifts to provide 24/7 support — ensuring no disruption to your workflow, regardless of your time zone.

State-of-the-Art Facility

We operate from a fully equipped, three-story office in the Philippines designed to support high-volume healthcare operations with top-tier infrastructure and business continuity systems.

One Point of Contact, Always Available

You’ll deal with a dedicated account manager from start to finish. Your point of contact is available 24/7 to ensure clarity, consistency, and responsiveness throughout the partnership.

Deep Healthcare Expertise

Our back office teams are trained in healthcare operations, compliance, and documentation. We understand your systems, your language, and your need for precision.
75% Cost Savings
Are you looking to save $$$$ on staffing costs without compromising quality? Fill in our form or call us on +1 (949) 216-8151.
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What Our Happy Clients Say

We’re a BPO company with clients who can’t stop raving about the incredible savings they achieve with our BPO solutions! By optimizing workflows and cutting out unnecessary expenses, we empower businesses to work smarter, not harder. It’s all about freeing up resources so you can focus on what truly matters—growing your business and reaching new heights!

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Mark Cox
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Lead Outsource Development transformed the way we handle our operations. Their process was incredibly fast and efficient, saving us valuable time. I highly recommend them for their speed and reliability.

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Carl Wheatley
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I was amazed by how easy they made the outsourcing process. Everything was streamlined and stress-free, allowing us to focus on our core business aspects. Working with them was a breeze.

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Ryan Prince
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Affordability without compromising on quality – that’s what Lead Outsource Development delivers. Their cost-effective solutions exceeded my expectations and fit perfectly within our budget.

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Sandra Salisbury
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The professionalism displayed by Lead Outsource Development is unparalleled. They handled every step of the process with expertise, providing outstanding results every time. An absolute pleasure to work with.

Why Choose Us

There are numerous benefits you’ll enjoy choosing Lead Outsource Development Inc. and here are a few of them.

24/7 Dedicated Team

Our team provides round-the-clock support, delivering daily updates or responding anytime you need assistance.

Massive Savings

Achieve up to 75% savings compared to local hiring costs, allowing you to significantly reduce expenses while maintaining top-quality service.

Vast Expertise

With over 300 in-house professionals working tirelessly for your business, we ensure seamless operational efficiency at scale.

Industry Focused

We specialise exclusively in serving healthcare and eCommerce businesses, ensuring our solutions are tailored for your unique needs.

Global Presence

Operating from our main office in Irvine, CA, with a large offshore team in the Philippines, we’re local and global at the same time.

Flexible Communication

Easily reach us via your preferred communication channel—call, chat, email, or SMS—and experience responsive customer support, 24/7.

FAQs on Administrative and Back Office Services

Administrative and Back Office Services include essential support functions such as data entry, appointment scheduling, medical billing and coding, claims processing, and other administrative tasks. These services are designed to help businesses run efficiently by managing back-end operations while allowing organizations to focus on their core objectives.

By outsourcing these services, businesses can reduce operational costs by up to 75%. This is achieved through lower labor costs, minimal infrastructure expenses, and access to a highly skilled global workforce. Outsourcing enables healthcare providers to redirect resources towards their primary services, such as patient care.

Yes, we provide 24/7 outsourcing support to ensure seamless operations regardless of time zone differences. Our team works around the clock to meet your business needs, offering flexibility and continuous service without interruptions.

Our team consists of more than 300 highly trained professionals with extensive experience in the healthcare and administrative outsourcing industry. With a thorough understanding of U.S. healthcare standards, our staff is well-prepared to deliver reliable and efficient services.

We specialise in delivering customized solutions specifically tailored to the U.S. healthcare industry. With our focus on cost efficiency, high-quality service, and 365-day availability, we are dedicated to helping healthcare businesses streamline their operations and achieve success.

You can easily calculate potential savings by contacting us or using our cost-saving estimation tools. Simply reach out to our team for a personalized consultation, and we will provide you with detailed insights into how much you can save with our services.

Let’s Take Admin Work Off Your Plate

At Lead Outsource Development Inc., we believe in making your healthcare business more agile, efficient, and profitable. Our BPO for Administrative and Back Office Services empowers you to do more, for less — without sacrificing quality or control.

Get in touch today to learn how we can build a custom back office solution that meets the demands of your healthcare organization.