Back Office Outsourcing Services

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Cost Effective Back Office Outsourcing Services for Ecommerce & Healthcare Providers

Are you struggling to efficiently manage your business’s back-office tasks while staying focused on your healthcare or ecommerce goals? Lead Outsource Development Inc. specialises in handling Back Office Outsourcing Services with unmatched expertise.

With over 300 skilled professionals working 24/7 from our state-of-the-art offices in the Philippines, supported by our branch in Irvine, CA, we ensure seamless and reliable support.

From phone answering services to data processing, our team is dedicated to providing you with a 100% satisfaction guarantee at rates as low as $7.00 an hour. Here’s why outsourcing your back-office needs could transform your business!

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Benefits of Back Office Outsourcing Services for Healthcare and Ecommerce

Cost Efficiency

Save up to 70% of operational costs by utilising our services at affordable hourly rates without compromising quality.

Round-the-Clock Operation

Our team works 24/7 to ensure uninterrupted support for your business and customers, regardless of timezones.

Enhanced Focus on Core Activities

Free your in-house team to handle strategic tasks while we manage your routine back-office operations.

Access to Skilled Professionals

Leverage the expertise of our trained staff who understand the nuances of the healthcare and e-commerce sectors.

Scalability and Flexibility

Easily scale your operations up or down depending on your business needs without hiring or training additional staff.

Improved Accuracy and Compliance

Benefit from precise data entry, proper documentation, and adherence to industry standards and regulations.

75% Cost Savings
Are you looking to save $$$$ on staffing costs without compromising quality? Fill in our form or call us on +1 (949) 216-8151.
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Types of Tasks That Fall Under Back Office Outsourcing Services for Ecommerce and Healthcare

Phone Answering Services

Professional handling of customer and patient inquiries with swift, courteous responses.

Claims and Billing Management

For healthcare providers, we manage insurance claims processing and patient billing with utmost accuracy.

Order Processing and Inventory Management

For ecommerce businesses, we handle order tracking, returns, and inventory updates.

Data Entry and Management

Entry, validation, correction, and organisation of data tailored to each sector’s specific requirements.

Appointment Scheduling

Seamless management of patient or customer appointments to enhance overall efficiency.

Technical Support and Customer Assistance

Providing first-line support for customer queries or issues, leaving your clients satisfied.

Why Back Office Outsourcing Services is Better Off Outsourced Than In-House

● Cost Savings – Eliminate the high costs of salaries, benefits, and office space associated with maintaining an in-house team.

● Advanced Technology Access – Gain access to cutting-edge tools and software without additional investments.

● Reduced Management Burden – Skip the effort of hiring, training, and managing a separate team by letting experts take charge.

● Improved Workflow Efficiency – Our experienced staff streamline operations and reduce bottlenecks.

● Risk Mitigation – We ensure compliance with industry standards to avoid costly errors or penalties.

● Global Support – With our Philippines-based team operating 24/7, your business enjoys uninterrupted service.

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What Our Happy Clients Say

Our clients consistently praise the remarkable savings they achieve through our services. By streamlining processes and reducing unnecessary costs, we enable businesses to allocate resources more effectively.

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Mark Cox
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Lead Outsource Development transformed the way we handle our operations. Their process was incredibly fast and efficient, saving us valuable time. I highly recommend them for their speed and reliability.

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Carl Wheatley
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I was amazed by how easy they made the outsourcing process. Everything was streamlined and stress-free, allowing us to focus on our core business aspects. Working with them was a breeze.

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Ryan Prince
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Affordability without compromising on quality – that’s what Lead Outsource Development delivers. Their cost-effective solutions exceeded my expectations and fit perfectly within our budget.

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Sandra Salisbury
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The professionalism displayed by Lead Outsource Development is unparalleled. They handled every step of the process with expertise, providing outstanding results every time. An absolute pleasure to work with.

Why Choose Us

There are numerous benefits you’ll enjoy choosing Lead Outsource Development Inc. and here are a few of them.

24/7 Dedicated Team

Our team provides round-the-clock support, delivering daily updates or responding anytime you need assistance.

Massive Savings

Achieve up to 75% savings compared to local hiring costs, allowing you to significantly reduce expenses while maintaining top-quality service.

Vast Expertise

With over 300 in-house professionals working tirelessly for your business, we ensure seamless operational efficiency at scale.

Industry Focused

We specialise exclusively in serving healthcare and eCommerce businesses, ensuring our solutions are tailored for your unique needs.

Global Presence

Operating from our main office in Irvine, CA, with a large offshore team in the Philippines, we’re local and global at the same time.

Flexible Communication

Easily reach us via your preferred communication channel—call, chat, email, or SMS—and experience responsive customer support, 24/7.

FAQs on Back Office Outsourcing Services for Healthcare and Ecommerce

Back Office Outsourcing involves delegating supportive business tasks, such as data entry, billing, or customer service, to an external team. Lead Outsource Development Inc. ensures these services are handled professionally, enabling your business to thrive.

Our rates start as low as $7.00 an hour, giving your business cost-effective access to professional back-office solutions.

By outsourcing, you focus on growth and innovation while we handle routine tasks, reduce costs, and improve efficiency.

Absolutely. We implement robust data security measures to protect sensitive information and ensure confidentiality.

Our expertise lies in healthcare and ecommerce, offering tailored solutions to meet sector-specific challenges.

With over 300 professionals working 24/7 from our modern facility in the Philippines, we combine affordability, quality, and expertise under a 100% satisfaction guarantee.

By outsourcing your back-office tasks to Lead Outsource Development Inc., your healthcare or ecommerce business is in trusted hands.

Partner with us today and experience seamless operations at unmatched prices!